Effective: May 5, 2026 | TWOD Studio Co., Ltd.
These Terms of Service (hereinafter "Terms") set forth the rights, obligations, responsibilities, and other necessary matters between TWOD Studio Co., Ltd. (hereinafter "Company") and users in connection with the use of the Audiotoon service (hereinafter "Service").
① "Service" means the provision of content and related information and software to users through any type of access device (PC, mobile phone, tablet, or other electronic device), whether wired or wireless.
② "User" means both Members and Non-Members who use the Service provided by the Company under these Terms.
③ "Member" means a person who has registered as a member by agreeing to these Terms and providing personal information, and who is entitled to use the Service on a continuous basis.
④ "Non-Member" means a person who uses the Service without registering as a Member.
⑤ "Content" means all information provided by the Company to users, including text, images, audio, video, and other data in electronic form.
⑥ "Paid Service" means a Service that the Company provides for a fee.
⑦ "Coins" means virtual currency provided by the Company that can be used as an electronic payment method for Paid Services.
⑧ "Membership" means a subscription product that allows Members to enjoy unlimited access to Content through monthly or annual recurring payments under terms set by the Company.
⑨ "Recurring Payment" means a payment product in which fees are automatically charged and the subscription period is automatically renewed on a monthly or annual basis through a card or other payment method registered by the Member.
⑩ "Merchant of Record" or "MoR" means the legal entity authorized to sell the Paid Service to international users, which collects payment, remits applicable taxes, and handles refunds and chargebacks. For users accessing the Service from outside the Republic of Korea, the Merchant of Record is Polar Software Inc. (a Delaware C Corporation, 3500 South DuPont Highway, Dover, DE 19901, USA). The Merchant of Record is identified on the checkout page and on the receipt issued for each transaction.
① The Company shall post these Terms, along with the company name, representative's name, business address, contact information, email address, business registration number, and the name of the privacy officer, in a manner that is easily accessible to users on the Service.
② The Company may amend these Terms to the extent permitted by applicable laws.
③ When the Company amends these Terms, it shall announce the effective date and the reason for the amendment at least 7 days prior to the effective date. However, if the amendment is unfavorable to users, at least 30 days' prior notice shall be given.
④ If a Member does not expressly reject the amended Terms before the effective date after the Company has clearly notified that failure to reject shall be deemed consent, the Member shall be deemed to have consented to the amended Terms.
⑤ If a Member does not agree to the amended Terms, the Member may terminate the service agreement.
⑥ Matters not stipulated in these Terms shall be governed by the Company's separate policies and applicable laws.
① A service agreement is formed when a prospective user fills in the required information in the registration form prescribed by the Company and indicates consent to these Terms. Registration is available via email or Google account.
② The Company may refuse or subsequently terminate a registration in the following cases:
1. The applicant has previously lost membership under these Terms.
2. The registration contains false, incomplete, or erroneous information.
3. The registration would cause significant technical difficulties for the Company.
③ The service agreement is formed at the time the Company's acceptance reaches the Member.
④ If any registered information changes, the Member must promptly notify the Company.
⑤ Members must be at least 13 years of age, or the higher minimum age required by applicable law in their country of residence. Misrepresentation of age is the Member's sole responsibility, and accounts found to belong to underage users may be suspended and any associated personal information deleted in accordance with the Company's Privacy Policy.
① The Company may send notices to Members via the registered email address or other contact information.
② For notices to a large number of Members, the Company may substitute individual notice by posting on the Service for at least one week. However, individual notice shall be given for matters that significantly affect a Member's transactions.
① A Member may request to withdraw from the Service at any time. The Company grants a 7-day grace period upon receiving a withdrawal request. If the Member does not cancel the withdrawal request within the grace period, the withdrawal is processed. During the grace period, the Member may continue to use all services including Coins, Membership, and purchased Content. Upon confirmed withdrawal, all data including Coins (paid and bonus), purchased Content, and viewing history shall be permanently deleted and cannot be recovered. If a Member with an active Membership withdraws, the Membership is immediately terminated without refund.
② The Company may restrict or suspend a Member's membership in the following cases:
1. Registration with false information
2. Failure to pay for Paid Services or other debts owed to the Company
3. Interfering with other users' use of the Service or misappropriating their information
4. Engaging in activities prohibited by law or these Terms, or contrary to public morals
5. Using screen capture programs or IP spoofing
6. Simultaneous access from multiple clients
7. Usage patterns indicating automated (bot) access rather than human use
8. Attempting to execute malicious scripts or modify pages through browser developer tools
9. Creating multiple accounts from a single device
10. Creating multiple accounts to exploit service benefits
11. Upon request from investigative authorities or suspected fraudulent payments
12. Discovery of connections to previously identified abusive accounts
13. Use of stolen or suspected stolen payment methods
14. Unauthorized crawling, scraping, torrenting, or other automated data collection
③ If the same violation is repeated two or more times or not corrected within 30 days after restriction or suspension, the Company may permanently revoke membership.
④ Before revoking membership, the Company shall provide at least 30 days for the Member to respond.
⑤ Even when the Company terminates the agreement due to the Member's fault, unused paid Coins shall be refunded upon request, less any benefits received and any payment processor fees deducted by the Merchant of Record. No additional refund processing fee is charged by the Company for transactions handled by Polar as Merchant of Record; however, refunds remain subject to Polar's discretionary refund window (60 days, with Polar additionally honouring buyer refund requests received within 10 days for one-off purchases and within 30 days from the last subscription renewal — see Article 8-2 ③) and to mandatory consumer protection law of the Member's country of residence.
① A Member may apply to use Paid Services by purchasing Coins or Membership. The Company shall clearly provide the following information:
1. Selection and confirmation of the Paid Service
2. Details, usage method, fees, and other conditions
3. Confirmation of the application or consent to the Company's confirmation
4. Selection of payment method
② The Company may reject an application for Paid Services in certain cases. If the user is a minor, the Company shall inform that the contract may be cancelled by the minor or their legal guardian if parental consent has not been obtained.
③ The Paid Service agreement is deemed formed when the Company's acceptance (and, where applicable, the Merchant of Record's acceptance) reaches the Member.
① Members may pay for Paid Services using credit card, debit card, or other payment methods supported by the Merchant of Record.
② The Company may not offer certain payment methods for technical or administrative reasons.
③ Prices displayed within the Service are shown in U.S. Dollars (USD) exclusive of value-added tax, goods and services tax, sales tax, or similar consumption taxes. Such taxes, if any, are calculated and collected by Polar (Merchant of Record) at checkout based on the user's country and applicable tax law, and the final amount charged may therefore exceed the displayed price. Applicable consumption taxes (VAT, GST, sales tax, etc.) are calculated, collected, and remitted by Polar at checkout based on the user's country, the user's tax status, and the jurisdictions in which Polar is registered (including, for EU/EEA, the Irish OSS scheme).
① For users accessing the Service from outside the Republic of Korea, all Paid Service transactions are sold and processed by Polar Software Inc. as the authorized Merchant of Record. This means:
1. Polar is the authorized reseller of the Paid Service and is responsible for billing, payment processing, tax collection and remittance, refunds, and chargeback handling.
2. The Company licenses the underlying Content and Service to the Member via Polar's checkout flow.
3. The Member's purchase will appear on payment statements as a charge from Polar Software Inc. or one of its affiliates, matching the Merchant of Record identified on the receipt.
② By completing a purchase as an international user, the Member is also bound by Polar's Checkout Buyer Terms; Polar's relationship with the Company as seller is governed by the Polar Master Services Terms. To the extent any provision of these Terms conflicts with Polar's Checkout Buyer Terms in respect of payment, taxes, refunds, chargebacks, or governing law for international transactions, Polar's Checkout Buyer Terms shall prevail for those transactions.
③ MoR-initiated refunds. Polar reserves the right, at its sole discretion, to issue refunds within sixty (60) days of purchase in order to prevent chargebacks, regardless of the Company's stated refund policy. In addition, Polar honours buyer refund requests received within ten (10) days for one-off purchases and within thirty (30) days from the last subscription renewal. Polar's Buyer Terms do not separately enumerate country-specific statutory withdrawal periods (such as the EU/EEA/UK/Swiss 14 days, or Brazil/Canada/China 7 days); accordingly, the Company applies those statutory periods directly under these Terms and applicable mandatory consumer-protection law of the Member's country of residence. Such refunds are deducted from the Company's payouts.
④ Refund refusal grounds. Polar may refuse a refund request if it finds evidence of fraud, refund abuse, or other manipulative behavior.
⑤ Express consent at checkout (digital-content withdrawal waiver). Polar's Checkout Buyer Terms do not contractually capture the Member's express consent to immediate performance of the digital-content contract on Polar's behalf. Accordingly, the Company captures such consent directly on its checkout page before payment is initiated, in order for the EU/EEA/UK/Swiss 14-day right of withdrawal to be waived once delivery of the digital content has commenced. By completing payment and initiating playback or download of the Content, the Member is deemed to have given express consent to the immediate performance of the digital-content contract and to the corresponding loss of the right of withdrawal, as set out in Article 19 ③.
⑥ Free trial — additional withdrawal period. If a Membership is offered with a free trial period, Polar's Buyer Terms do not contractually provide a separate post-trial withdrawal window. Where mandatory consumer-protection law of the Member's country of residence (including, but not limited to, the EU/EEA/UK/Swiss right of withdrawal regime) requires such a post-trial withdrawal right, the Company applies it directly under these Terms.
⑦ Refund settlement timing. Approved refunds are issued by Polar from the next applicable payout cycle and typically appear on the original payment method within 5 to 10 business days of approval, depending on the issuing bank.
⑧ Chargeback fees and penalties. Where a chargeback or payment dispute is initiated against a Polar transaction, Polar may apply a dispute fee of approximately USD 15 per dispute, an alert/early-warning fee of approximately USD 25 per alert, and aggregate per-incident fees of up to approximately USD 30, in accordance with Polar's then-current fee schedule. Where a seller's chargeback ratio exceeds the threshold set out in Polar's Master Services Terms (currently 0.4%), Polar may suspend payouts and/or terminate the seller account; the Company in turn reserves the right to seek recovery from the responsible Member under Article 22 and Article 24.
① The Company provides the following services:
1. Video content streaming
2. Coin top-up and paid content purchase
3. Membership subscription
4. Search, recommendations, playlists, and other ancillary services
5. Other services as determined by the Company
② The Company may modify all or part of the Service for operational or technical reasons and shall notify users of any changes.
③ The Company may modify, suspend, or terminate free services for operational or policy reasons without separate compensation unless otherwise required by applicable law.
① The Company may temporarily suspend the Service due to maintenance, replacement, or failure of information and communication facilities, or disruption of communications.
② The Company shall notify Members of any interruption. If prior notice is not possible due to unavoidable circumstances, notice may be given after the fact.
③ The Company shall compensate for damages caused by service interruption, unless such interruption was not caused by the Company's intention or negligence.
④ If the Service can no longer be provided due to business conversion, cessation, or merger, the Company shall notify users and provide compensation under the terms previously presented. No compensation shall be provided for free services.
① Paid Coins purchased by a Member are valid for 1 year (365 days) from the date of purchase. Unused Coins shall automatically expire in order upon expiration of their validity period.
② The Company may grant free Coins ("Bonus Coins") through events, campaigns, sign-up promotions, attendance rewards, or other promotions.
③ Bonus Coins are valid for the period specified at the time of issuance, and shall expire upon the end of such period.
④ The Company may terminate events or promotions related to Bonus Coins for business or technical reasons, with at least one month's prior notice. Unused Bonus Coins may expire upon the announced termination date.
⑤ Coins may only be used on the Member's own account and may not be transferred, gifted, or otherwise assigned to another Member. Any sale, exchange, lending, or other transactions of Coins between Members are prohibited.
⑥ Coins that have expired due to the lapse of their validity period cannot be restored or refunded.
① Membership is available on a monthly or annual basis and is paid through recurring payments at the rates set by the Company.
② During a Membership subscription, Members may stream all Content on the Service without limitation.
③ Membership shall automatically renew under the same terms unless cancelled before the end of the subscription period. For international users, cancellation takes effect from the end of the current billing period. Polar does not impose a fixed advance-notice window; the Member may cancel at any time before the next renewal charge through the Polar customer portal (accessible from the link in the original transaction confirmation email) or via the Service, after which no further automatic charges will be made and the Member retains use of the Membership until the end of the current billing period.
④ Membership billing cycles are calculated on a calendar basis, with subsequent charges occurring on the same date as the initial payment. If the billing date does not exist in a given month (e.g., monthly subscription starting January 31 will be billed on February 28), the charge will occur on the last day of that month, reverting to the original date in months where it exists.
⑤ Upon cancellation, the Member may continue to use the Membership until the end of the current billing period, after which Membership benefits will cease. No refund is provided for unused portions of a Membership period that has already commenced, except as required by mandatory consumer protection law of the Member's country of residence (e.g., the EU/EEA/UK/Swiss 14-day statutory right of withdrawal, which the Company applies directly for the Polar route under Article 8-2 ③) or by Polar's discretionary 60-day refund window as set out in Article 8-2 ③.
⑥ Additional benefits such as attendance check bonus Coins may be provided to Membership subscribers, with details as announced within the Service.
⑦ If a recurring payment fails due to insufficient balance, card expiration, or carrier issues, the Company (or the Merchant of Record) will retry the payment for a reasonable period. If payment remains unsuccessful, the Membership will be automatically terminated, and the Member will be notified of both the payment failure and the Membership termination.
⑧ If the Company increases Membership prices, prior notice will be given and, where required, the Member's renewed consent will be obtained before the price increase takes effect.
① The Company endeavors to protect Members' personal information in accordance with applicable privacy laws.
② The Company's Privacy Policy governs the protection and use of personal information. The Company's Privacy Policy does not apply to third-party or affiliated sites linked from the Service.
③ For international transactions, payment-related personal data (including card number, billing address, and transaction records) is collected and processed by Polar Software Inc. (a Delaware C Corporation, 3500 South DuPont Highway, Dover, DE 19901, USA) as an independent data controller, in accordance with Polar's Privacy Policy. Polar acts as an independent data controller with respect to checkout and customer-facing personal data, and as a processor with respect to information the Company shares with it to provide the Service. The Company does not receive or store full card numbers.
④ The Company is not responsible for personal information exposed due to the Member's own negligence.
① The Company shall not engage in any acts prohibited by applicable laws and these Terms, and shall make every effort to provide the Service continuously and reliably.
② The Company shall maintain security systems to protect users' personal information (including credit information), and shall publish and observe its Privacy Policy.
③ The Company shall endeavor to promptly address complaints from Members. If prompt resolution is not possible, the Company shall inform the Member of the reason and expected timeline.
① The Member is responsible for managing their account credentials and shall not allow third parties to use them.
② If a Member becomes aware that their account credentials have been compromised or used by a third party, the Member must immediately notify the Company and follow its instructions.
③ The Company is not liable for any disadvantage arising from the Member's failure to provide such notice or to follow the Company's instructions.
① Users shall not engage in the following activities:
1. Registering false information
2. Using another person's information without authorization
3. Altering information posted on the Service
4. Transmitting unauthorized programs or data
5. Infringing on the intellectual property rights of the Company or third parties
6. Damaging the reputation of or interfering with the business of the Company or third parties
7. Selling, transferring, or lending accounts
8. Purchasing or selling Coins or service items on behalf of others
9. Posting or distributing harmful or objectionable content prohibited by applicable law
② Users must comply with applicable laws, these Terms, usage guidelines, and other notices from the Company.
③ The Company may restrict service access, including account suspension and re-registration prohibition, for violations of these Terms.
① Copyright and other intellectual property rights in works created by the Company belong to the Company, excluding Member-generated content and content provided through partnership agreements.
② Users may not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes any information for which the Company holds intellectual property rights without prior consent.
③ The Company shall obtain the user's consent before using content created by the user.
① A Member who has entered into a Paid Service agreement may withdraw within seven (7) days from the date of payment under this Agreement's standard policy, or within the longer period offered by Polar's standard policy or by mandatory consumer protection law of the Member's country of residence, whichever is more favourable to the Member. Where the mandatory consumer protection laws of the Member's country of residence (such as the European Union's Consumer Rights Directive or the United Kingdom's Consumer Contracts Regulations 2013) provide for a longer withdrawal period (typically 14 days for digital content), that statutory period shall apply.
② Notwithstanding paragraph ①, the right of withdrawal is forfeited in the following cases, in line with applicable digital-content rules:
1. The value of the paid product has been substantially diminished due to use or partial consumption
2. Delivery of digital content has commenced
3. Streaming or download of the product has commenced (including the initiation of a download)
4. The fact that withdrawal is not possible has been clearly indicated for the paid product
5. Content has been accessed using Coins or other paid products
③ By completing payment and initiating playback or download, the Member expressly consents to the immediate performance of the digital-content contract and acknowledges that the right of withdrawal is thereby lost. Polar's Checkout Buyer Terms do not separately capture this consent on Polar's behalf; accordingly, such express consent is captured by the Company directly on its checkout page before payment is initiated, in line with the EU/EEA/UK/Swiss digital-content withdrawal-waiver requirements.
④ The Company shall not charge any penalty or damages for exercising the right of withdrawal where it remains available.
① Refund channel. Refund requests may be submitted through the Company's 1:1 inquiry service, in which case the Company will forward eligible refund requests to Polar for processing. In addition, users may contact Polar directly via the customer portal accessible from the link in the original transaction confirmation email or via support@polar.sh. Refunds, when approved, are issued by Polar; the Company itself does not directly process card-network refunds for international transactions.
② Refund authority. The Company sets its own refund policy under these Terms. Independently of the Company, Polar reserves the right to issue refunds within sixty (60) days of purchase, at its sole discretion, in order to prevent chargebacks. In addition, Polar honours buyer refund requests received within ten (10) days for one-off purchases and within thirty (30) days from the last subscription renewal. Polar's Buyer Terms do not separately enumerate country-specific statutory withdrawal periods, so the Company applies such statutory periods (e.g., EU/EEA/UK/Switzerland 14 days; Brazil/Canada/China 7 days) directly under these Terms. Such refunds may apply even if the Company's stated policy would not entitle the user to a refund.
③ Service discontinuation. If Content cannot be provided due to expiration of licensing agreements or other reasons, the Company shall promptly notify the user and refund the amount within 3 business days if payment was received in advance.
④ Billing errors. In case of billing errors, the Company shall issue a full refund within 30 days using the same payment method, or by other means if the same method is not available.
⑤ Streaming content. Once streaming or download has commenced, the underlying Content is not eligible for refund, as access substantially diminishes its value, except where mandatory consumer protection law provides otherwise.
⑥ Bonus Coins. Bonus Coins provided free of charge are not eligible for refund.
⑦ Unused Paid Coins. Refunds for unused Paid Coins are calculated on the remaining balance. Coins that have already been used are not eligible for refund. No additional refund processing fee is charged by the Company for refunds handled by Polar as Merchant of Record; however, payment-processor fees previously deducted by Polar or its upstream providers are non-refundable. Approved refunds are issued by Polar and typically appear on the original payment method within 5 to 10 business days, depending on the issuing bank.
⑧ Sales tax / VAT. If applicable taxes (VAT, GST, etc.) were charged, business users may, where permitted by local law, request a refund of the tax portion by contacting Polar directly (support@polar.sh) within sixty (60) days of the transaction date, providing a valid sales tax registration number or exemption certificate for their country. The Company does not process tax refunds directly.
⑨ Service-side refunds. If a payment error occurs or the Service is discontinued due to reasons attributable to the Company, the Member may request cancellation and refund without deduction of any fees or cancellation charges.
⑩ Processing time. Refunds shall be processed within 7 business days after approval; settlement to the original payment method may take additional time depending on the issuing bank.
① "Membership Termination" refers to stopping automatic recurring payments from the next billing date while retaining usage through the end of the current billing period.
② Only Termination is available as a standard option. No refund is provided for the unused portion of a Membership period that has already commenced. Cancellation takes effect from the end of the current billing period. The Member may cancel at any time before the next renewal charge through the Polar customer portal (accessible from the link in the original transaction confirmation email) or via the Service. Polar's Buyer Terms do not contractually grant a separate post-trial withdrawal period; however, where mandatory consumer-protection law of the Member's country of residence (including the EU/EEA/UK/Swiss 14-day right of withdrawal) requires such refunds, the Company applies them directly under these Terms.
③ Nothing in this Article affects any rights granted by mandatory consumer protection law of the Member's country of residence.
① A user who violates these Terms and causes damage to the Company shall be liable for such damage.
② If the Company receives a claim or lawsuit from a third party due to a user's illegal or violating acts, the user shall indemnify the Company at the user's own expense.
① The Company is not liable for failure to provide the Service due to force majeure or circumstances beyond its reasonable control.
② The Company is not liable for service disruption caused by the user's own fault.
③ The Company is not liable for the accuracy or reliability of information posted by users.
④ The Company is not liable for disputes arising between Members or between Members and third parties through the Service.
⑤ The Company is not liable for matters related to the use of free services except as required by applicable law.
⑥ The Company does not guarantee the completion of any Content series and is not liable for discontinuation of Content or Service.
⑦ The Company is not liable for damages caused by services provided by affiliate partners.
① The Company operates a customer service center to address legitimate complaints and concerns from users.
② The Company shall prioritize the processing of complaints and opinions submitted by users (typically within 7 business days of receipt). If prompt resolution is not possible within that period, the Company shall promptly notify the user of the reason and expected resolution timeline.
③ Disputes between the Company and users may be referred to the appropriate dispute resolution body in the user's jurisdiction.
④ Pre-chargeback contact obligation. Before initiating a chargeback or payment dispute with their card issuer or bank, the user shall first contact the Company (via 1:1 inquiry) and, for international transactions, Polar's customer support, and provide a reasonable opportunity to resolve the matter. Where Polar determines that a chargeback was the result of fraud or abuse, Polar may suspend the user's access to the purchased product and refer the matter for further action under Polar's Checkout Buyer Terms and applicable law. In addition, Polar may apply dispute fees of approximately USD 15 per dispute, alert/early-warning fees of approximately USD 25 per alert, and aggregate per-incident fees of up to approximately USD 30, in accordance with Polar's then-current fee schedule. The Company also reserves the right to seek damages directly from the user under Article 22.
① These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, except where mandatory consumer protection laws of the user's country of residence provide otherwise.
② Any dispute arising from these Terms shall be subject to the jurisdiction of the competent court at the user's place of residence at the time of filing. If the user's address is unknown or the user resides outside of Korea, the dispute shall be submitted to the court having jurisdiction under the applicable rules of civil procedure.
③ For international transactions, Polar's Checkout Buyer Terms apply additionally and prevail over these Terms in respect of the international transaction itself (payment, taxes, refund, chargeback, governing law and jurisdiction). The choice-of-law and jurisdiction provisions of Polar's Checkout Buyer Terms shall apply, except as amended by mandatory local law of the Member's country of residence. By way of summary (in each case subject to the controlling text of Polar's Checkout Buyer Terms): the Polar route is governed by the laws of the State of Delaware, with disputes subject to binding arbitration before JAMS in Delaware (or by videoconference) under JAMS' Streamlined Arbitration Rules and including a class-action waiver.
The following provisions apply to users who reside in Japan, and shall prevail over any conflicting provisions in the main Terms above. International payments by Japan-resident users are processed by Polar Software Inc. as Merchant of Record.
Right of Withdrawal: Pursuant to the Act on Specified Commercial Transactions (特定商取引法), the statutory cooling-off period does not apply to mail-order sales (通信販売) of digital content. Refund conditions for digital content are as stated in Articles 19 and 20 of these Terms. This constitutes the "Return Policy Notice" (返品特約) required under Article 15-3 of the Act.
Consumer Protection: Nothing in these Terms shall limit any rights granted to consumers under the Japanese Consumer Contract Act (消費者契約法). Any provision that unreasonably disadvantages the consumer may be deemed void under such Act.
Governing Law: For users residing in Japan, disputes shall be governed by Japanese law to the extent required by the mandatory provisions of Japanese consumer protection legislation. Jurisdiction shall lie with the court having jurisdiction over the user's place of residence.
Disclosure under the Act on Specified Commercial Transactions (特定商取引法に基づく表記):
• Seller: TWOD Studio Co., Ltd. (주식회사 투디스튜디오)
• Merchant of Record (international payments): Polar Software Inc. — 3500 South DuPont Highway, Dover, DE 19901, USA
• Representative: Park Kyung-oh (박경오)
• Address: Republic of Korea (detailed address available upon request via email)
• Email: contact@twodstudio.com
• Phone: +82-70-4738-0333
• Service Fees: As displayed on the Service. International prices are shown in USD exclusive of consumption tax; applicable Japanese consumption tax is added at checkout by Polar.
• Payment Methods: Credit/debit card and other methods supported by Polar
• Delivery: Digital content is available immediately upon purchase
• Return Policy: Refunds are available within 7 days of purchase if the content has not been accessed (or within the 14-day statutory period where mandatory law applies, including the EU/EEA/UK/Swiss 14-day right of withdrawal which the Company applies directly for the Polar route subject to express consent captured by the Company on its checkout page). No refund is available once streaming or download has commenced. See Articles 19–20 for details.
Announcement Date: May 5, 2026
Effective Date: May 5, 2026
